digital product vs digital service
1 May, 2021
Understanding Digital Products and Digital Platforms

As technology changes every other day, products and businesses in the market take a different dimension. Digital products and digital platforms are the key aspects of the ever-changing world of business. As digital products and digital platforms advance, the requirements of the users also grow. This implies that the service providers have to go by…

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Customer Experience
5 June, 2020
How to Develop a Cross Channel Customer Experience

Cross channel customer experience can be defined as the process of utilizing all possible channels for the sake of interacting with customers or consumers to attract them to take part in the services provided. Cross…

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user experience design
2 April, 2020
Elements of a Good User Experience Design

The golden rule for those working with digital product user experience design is never to base your decision on what the end-users perceive right. However, the actions of the customer should determine a good UX design. This implies…

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