Many times it happens that your software company manages post development services, such as software maintenance and support, and occasionally, it needs to outsource the same to focus on other important tasks. Apart from delivery, the need for long-term support and maintenance of a product arise. We can help in such situations as we present a comprehensive range of support services to successfully meet your company’s requirements. The service that we provide is critical for organizations that may find the cost of IT to be excessive for continued in-house service.
What Aspects do we Consider in our Software Maintenance and Support Services?
It is important to know what we focus on while deciding to avail our service, let’s have a look at them:
Whether you require supplementary support for carefully troubleshooting software incongruity or focus on the bug that limits your team from accomplishing the work in predetermined time, our support team is always available to assist. We present support and maintenance services for a wide range of applications and organizations, from small and medium businesses to large enterprises looking to take advantage of the cost savings attained by the offshore assistance.
We possess an alert and hard-working team that will work on your software, assessing and testing it for different types of issues like design mistakes (which may be due to the confusing user interface, erroneous e menus, etc.) errors in logic and bugs in the codes. With many years of experience in troubleshooting weakly performing applications, we can effortlessly and swiftly resolve any problems.
Certain issues arise in an organization which makes them initiate an adaptive maintenance program. It happens that some application may not function well as per the plan due to the fact that you insist to upgrade your computers or several other pieces of hardware. The changes happening in regulations provokes towards adopting the adaptive maintenance. Whenever you are modifying the data format currently used, it is certain that now it’s time to avail of this service. In addition to that, we can even assist you when there is a need to integrate a new OS, or need to upgrade any supporting utilities. This is because such changes can cut down the effectiveness of your software or application.
To keep up with the contemporary industry standards, we might restructure the code for you. For instance, we do a few some minor modifications, remove sections, include new code or make some noticeable changes to improve the software’s functionality. For that, our team carry out research and then work on to design and execute any new features you require as we convey your software or application near to perfection throughout regular maintenance cycles.
Have you ever thought on what your end user is thinking about how the application or software is presently functioning? If you receive many complaints of this kind or if you are facing a return of problems that you envisioned had already been considered within the code, it might indicate the need for preventative maintenance. We work to fix the software, not just for the temporary needs but keeping in mind the long-term needs of your organization.
How can our Dedicated Software Team help you?
Without knowing the ways in which our team assist you, it would be impossible to know the importance of our dedicated software team. Let’s have a look at them:
Our team of software developers can work directly with your employees or they can even work independently. You can utilize our dedicated teams for your project, on a short-term and long-term basis. Without any need of going through the lengthy process of hiring or downsizing, you can choose how to use our developers.
Save Time and Money
With the assistance of our dedicated developers, there is no need to allocate resources on recruiting, housing, or equipment. We manage the recruiting and selection procedure of developers to save your resources and time. Without wasting any time, our dedicated teams can start working on your project directly, providing you with a quick time to market and offering you an edge over the competition.
From us, the dedicated team contracts usually start with a six-month agreement. Once the initial period is over, we work on to review the project on regular basis and we also plan to adjust team size or structure when required. The service of regular assessments from us allows us to propose team changes, considering your future needs. The kind of efficient management of the teams leads to efficient utilization, and the same is reflected in our affordable price structure. We present you pricing options as per your needs. You can conveniently choose between onshore or offshore developers as per your budget.
What Methodology do we adopt for our Software Maintenance?
We follow a definite software maintenance process, targeted for the benefits of users; let’s have a look at it:
- Meticulous documentation and procedures within the software development stage
- Transparent development methodologies
- Knowledge sharing on enterprise applications
- Knowledge repositories on enterprise applications
- Rationalized preventive maintenance efforts
The appealing aspect is that our customers are allocated necessary teams with compatible project heads as well as team leads to seamlessly design and set up comprehensive software maintenance methodologies along with ongoing support.
Interested in Working with a Software Maintenance Team?
Get in touch. We answer the same day.
How we Work
Free & Effective Consulting
It is quite understandable that confidential consultation is crucial in order to effectively get the software projects done. We consult via in house visits, calls or Skype to know our clients’ needs and issues. Till now, we have already developed several hundreds of software systems including the hardware and software components. How we stand unique is we inform our software development team to take software development quality standards seriously; Hence, it will be capable to not only build trust but also put off vendors from auditing your business right in the first place.
Result Driven Strategies for Audit
The goal of our software development process is to implement result-driven strategies for every single projects we do. We carry out an audit on a wide range of services ranging from software project analysis, development, design, testing in any product delivery lifecycle. Our development team reviews the software development product on a variety of technical tracks. This may include software code base, automated build & release processes, production infrastructure setup, production infrastructure security, technical solution, etc.
Strategic Development Process
We implement test-driven development as well as continuous integration, in order to make sure that the development process is as per the planned strategy and capable to meet the requirements precisely. While carrying out the audit process, we keep the development cost and simultaneously we focus on high-quality results. In order to suit the development process as per the plan, we incorporate different experts into our team. Our team includes software developers, software architects, audit manager, tester, UI/UX designer, etc.
Continuous Assessment of Processes
With a view to effectively control the development work process, we carry out the continuous assessment. We carry out work on reports on a continuous basis so that we can know the progress of the process and status of the issue. With the help of demos and progress reports, we collectively decide on the extra inputs if needed, features, priorities, and deadlines. If need arise we organize meetings with the clients to assess their needs of a software audit.