Businesses have undergone a significant paradigm change as they transitioned from startups to large-scale corporations that depend on on-demand home service apps. It’s unsurprising how the on-demand economy is transforming our world. Home service applications like TaskRabbit and Handy have developed into one of the most profitable segments of the on-demand economy. End customers have shown interest in the area due to the convenience it provides and entrepreneurs searching for a high-revenue-generating business strategy.
Indeed, after COVID, the demand for on-demand home services surged dramatically. According to projections, the industry might be valued at USD 4700 billion between 2021 and 2025. The market is predicted to expand at a 70 percent compound annual growth rate. This has resulted in increased investment by company owners and entrepreneurs in the burgeoning on-demand home services market.
Must-have on-demand home services app features
The first and most noticeable feature that your on-demand service applications must provide is a marketplace. It’s critical to understand the burgeoning on-demand home service application industry and keep up with research trends. You should provide consumers with a selection of services to pick from on the first screen. This section should serve as a showcase for all of the services you provide.
Users would be taken to extensive category pages outlining all the numerous service alternatives available upon clicking on the respective categories.
Reviews and Ratings
The ratings and evaluations that service providers get from consumers are critical throughout the booking process. The more ratings and favorable reviews a service provider receive, the more reservations they will get. It would be best to allow your users to submit ratings and reviews about their interactions with the service provider to facilitate this.
Both end-users and service providers may benefit from this functionality.
End-user booking functionality: End-users would be able to book a service instantly or schedule it for later. Additionally, they will be able to reschedule the service if they cannot do it within the specified time range.
The Booking function for service providers: this feature enables service providers to see their pending appointments. Additionally, they are to be offered the choice to accept or cancel the appointment.
The superiority of SMS over calls is unquestionable. A similar level of significance exists for on-demand home services as well.
Users and service providers should also communicate in real-time inside your app using the in-app chat feature. To keep in mind here, you should provide them with a secure, encrypted platform through which to communicate.
While you may always allow consumers to pay for services from their homes, nothing beats the convenience and simplicity of offering in-app payment capability.
Allowing customers to pay for services over a secure platform provides another motive for them to interact with the application.
Providers of Tracking Services
Your end consumers should monitor the service providers — their location and distance from the target. Moreover, this will provide you with an accurate estimate of the time required to prepare for the visit.
This capability allows customers to see their reservations and the money they paid for them, as well as the data of the service providers.
From the usability perspective, the functionality will provide customers with two advantages —
- They will be able to check their service history
- They will be able to determine which service provider to contact again swiftly.
The communication channel between you and your stakeholders should be maintained highly open. The application’s help or contact area should be prominently displayed in the menu list so that stakeholders do not have to waste time looking for it.
FAQs (Frequently Asked Questions) are a must at every stage of the mobile application development process. This application area should have a FAQ section where stakeholders may self-resolve their issues with minimum assistance from you.
How much does it cost to develop an app for on-demand home services?
The on-demand home services app development cost varies & it depends on many elements, but the most obvious are the platform selection and mobile app design.
If you follow the technology and feature set that we specified before, the development cost would be between USD 25,000 and USD 35,000.
However, it is essential to remember that this cost tends to grow or reduce depending on platform selection and design.
The cost of developing an app on native platforms – such as an individual Android or iOS platform – is much greater than the cost of developing an app on a cross-platform framework like React Native or Flutter and other.
While correcting the design after completing the Design System and UX research is the same across all app complexity levels, the sort of design components included affect the cost of on-demand home services mobile app design.
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