E-commerce is already transforming the way people shop in developed countries. According to a study, about 60% of people find it easier and more convenient to shop online in developed counties. The data shows that they are very much satisfied with their shopping experience and therefore this trend seems to grow rapidly.
Shipment and fulfillment
Some huge companies have also started same-day deliveries now. Amazon has become the first company in making small packages delivered via drones a reality. Their systems are so efficient that you can get your desired products the same day as ordering them online. Similarly, one can easily get their groceries, medicines, and other daily essentials just within a few hours while staying at home.
They have also introduced single – click payment methods or fingerprint approvals for making online hassle-free payments. Just enter your contact details and address once and from then onwards you can place your orders online anytime with just one click.
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Ecommerce automation could be a key growth component of online business. This stretches from selling automation to storage and on the far side. At this stage, each department or business unit has a part that will be machine-driven to an associate extent.
This trend is optimal because it frees up staff time and resources for a lot of necessary work. for example, businesses that possess massive warehouses to hold out their business will invest in artificial intelligence to become a lot economical and unlock workers to try to a lot of necessary tasks within the fulfillment method.
Supply chain management will get pleasure from automation software systems that may schedule inventory alerts for rearrangement once the stock gets low.
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Social media marketing
As social media nowadays is an integral part of everyone’s life, social media bloggers and are also playing an important role in marketing and advertising products which results in their audience buying the suggested products on these sites too. Because of the blogger’s validations, suggestions, and experiences, their audience finds it easier to trust online websites. A lot of people have also started their small ventures through social media and are now earning by staying at home and delivering their products to the clients directly.
Problems in developing countries
Developing countries still have a long road to go. For starters, they need to introduce proper systems of safe and trusted online transaction methods and quick and convenient deliveries. The sellers first need to gain the trust of the buyers to introduce this system of online shopping. Although it is already running in developing countries, people find it more convenient to shop in stores.
One of the main reasons is that they do not have a proper return or refund policy due to which if the client is not satisfied with their purchase, they will not have any other option than to keep that unwanted product. Secondly, when some special sales are going on or there is too much load on the website, their servers do not support it and that results in further delaying the shopping and browsing process making the buyers frustrated and disappointed.
Advantages of E-commerce to business owners and customers
If developing countries tackle such issues, online shopping is going to save customers a lot of time and effort. Business owners will no longer have to make shopping malls and outlets which can save them from spending too much of their budget. Business owners can spend on marketing their products and providing fancy sales to their customers.
Customer can save their valuable time by not having to travel to malls or stores to get a single item. Weather conditions will not be something to be worried about. If a person is sick or is unable to travel, he would no longer have to depend on others to take him to the stores. He can get whatever he needs by ordering it online through his digital devices.
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This year in 2020, the rate of people who shopped online has increased tremendously. Due to covid-19, people found it safer to stay at home and shop online because who does not like to shop right from the comfort of their homes knowing that the items will be delivered safely right at their doorstep and they will not have to be in contact with anyone which reduces the chances of catching the deadly virus.
According to a survey 18-28-year-old are more likely to spend money online if given the opportunity. The survey indicates that this group will create more opportunities for business owners so they can sell their products online.
Goods bought by customers during the pandemic can be categorized into five.
- Household items
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On a larger scale, E-commerce can invite shoppers from all over the world. Selling products to customers sitting miles apart can help the companies get recognition in the international market. This can help in expanding their businesses all over the world. In short, an advanced online shopping experience will be beneficial for both buyers and sellers from across the globe.
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