how to use heatmaps to improve ux

How to Use Heatmaps to Improve User Experience

The emotional or cognitive attachment of users within an application or website is a crucial question posed to every experienced developer. User experience design can be an important but tricky area and requires extensive consideration of critical factors through testing. When designing suitable interfaces, it is necessary to understand familiar places users look at when using the platform, application, or interface. It is crucial to have some rich visual interpretation of responses when interacting with digital systems. Turning your responses into proper visual understanding is possible through heatmaps. Optical performance is always possible with a thorough check on the features or elements with the most clicks: the deepest scroll depths, areas of concern, and great mass movements. Therefore, to ensure proper UX design, let users leverage almost every possible click, scroll and pause to enhance what users enjoy at the end.

Dealing with quantitative and qualitative data will allow you to understand and enhance the user experience. In ensuring the success of your project or application, it is essential to ensure that you have your research tools intact. Among the most excellent research tools is Google Analytics. With Google Analytics, you will gather enough content associated with your application site. However, one problem in dealing with quantitative data is that you might fail to understand the reason behind specific performances. The only solution you get with research tools associated with quantitative information is that you will only gain performance numbers and metrics.

Designing interfaces requires crucial consideration of consistency in design. Therefore, it is essential to consider a fixed layout that can work continuously for the users. However, the fixation of feeling should not be so rigid that users find it boring. It is crucial to have some little flexibility because users change with time and need advancement. Designing and developing software requires consistent updates and continuity in design iterations. You can consistently achieve these little milestones using the robust website heatmap tool. With heatmaps, you can always have a better experience gathering, analyzing, and making excellent usage of user interaction data. There is always a great chance of understanding what works perfectly while distinguishing what cannot work well with heatmaps.

Heatmaps allow you to explore a wide range of data collection and visualization approaches. Standard data collection methods include mouse tracking heatmap, which will keep track of the mouse movements while collecting data related to the same, click-map, which monitors clicks, scroll-map, and eye-tracking heatmap. The tools are essential in gathering clicks, gaze frequencies, cursory hovers, and scrolls. The various approaches to collecting data will give you reasons to perform testing and make crucial optimizations where necessary. Therefore, with heatmap testing, you can gain a deeper understanding that equips you with actionable data that advances the delivery of work on the end-users of websites. In this piece, we shall explore the variety of heatmap testing approaches. Let’s explore the software testing in finer detail.

CTA Buttons

Most applications and websites will always have significant elements intact. Among the crucial aspects are the CTA buttons. It is, therefore, vital that you have self-explaining CTAs. Such CTAs should have proper optimization and placement on the application or the website. It is all that makes a difference with user experience. Enjoying a great user experience comes with creating self-explanatory terms that provide an extra definition of the button’s functionality. The placement of CTA buttons on website or application should allow users to realize or discover them quickly.

With heatmap testing, you can use related tools to establish whether the positioning of your call to action buttons on the website is suitable enough to compel users to click them. It also demonstrates whether crucial elements are compelling enough to bring users closer. A good dedicated development team will help scan the concerned page to verify whether the number of clicks is enough to reflect the cost of creating them. You can always unearth such onsite statistical behaviors through several forms of heatmap testing.


Navigation is also a key area of concern in heatmap testing. More often, various navigational regions do not have many visitor expectations. Such modes of navigation have flaws and multiple areas of friction. Such experiences on a site when the visitor navigates from one resource to another causes site breakage and, generally, a poor user experience. It is always essential to smoothen the path of navigation by the visitor. Otherwise, when visitors experience a tough time navigating to whatever they desire, it might cause them to drop off the site for the poor navigation. Therefore, in your heatmap testing, key areas to avoid should be an extensive exploration of the navigation flow regarding visitors’ level of cognition load. It is also crucial to test the site’s navigation for the possibility of frustration by its visitor.

With heatmap testing, you can perform an extensive analysis of the navigational patterns. As a result, you will track information that explores the users’ nautical habits. Such information is crucial extensively and will help you develop a nautical map that will shape your visitor’s navigational expectations into what they want. With website heatmap testing, you will also gather large data sets that are essential in finding broken links and highlighting the redundant ones that significantly affect navigation within site.

Good read: Components of Web Navigation System

The placement of images and text

More often, or just generally, a good site will never lack images and text. Therefore, both photos are text serve a crucial role when designing websites. The elements often seem so simple, and any developer may ignore them. Text and pictures play a significant role in advancing the user experience, and therefore, it is always essential to ensure they are well set on your application or website. You will establish the renown sections within your website or application during heatmap testing. The famous areas will thus give you a good guide into placing the significant images and text correctly on your website or application to provide the users with a seamless experience.

Testing for appropriate text placement and pictures requires a mouse tracking heatmap tool. The tool comes in handy when you want to monitor every move of the user’s cursor to discover the cursor hovering patterns and hence the key areas that attach the user to the site or application. Click maps also come in resourcefully when identifying areas clickable by most users. It thus defines crucial areas where one should place the images and text with essential hyperlinks.

In the same context, you can also employ the eye-tracking heatmap for gathering data about the visitor’s gaze duration. Such data will give you a clear picture of the areas where users focus and provide room to prepare catchy content and images for placement in the regions.

Page length

Scrolling endlessly on a given site or application is a boring experience to the impatient user. It is, therefore, a crucial area worth checking during heatmap testing. However, different places have a unique structure that may lead to varying scrolling modes. Consequently, it is undeniably true that various websites have different page lengths depending on the goals the websites need to achieve in the long run.

Missing out on heatmap testing of the page length is thus a disservice. With scroll-maps, you can quickly establish the page length of any given site. Such a tool will help you identify common areas where users scroll most and faster. At this point, you should dig deep into more refined details and reasons behind the consistent and fast scrolling. After establishing some common explanations, the tool will also help you develop a proper length for your blog or website to stick to for a seamless user experience.

Overall page layouts

You might test each element in isolation with heatmap testing until you feel everything meets your desired standards. However, it is crucial to understand that testing elements independently don’t establish proper coordination between them on the site. It is also essential to realize that regardless of the level of service you provide with appropriate positioning of images and text. Moreover, you will not have everything automatically working together. It thus calls for a test on the general page layouts. Sometimes, your complete copy may look impressive, but the following surrounding element is good enough to hijack users’ concentration away from a crucial factor.

Therefore, it is crucial to highlight the critical sections within the website or blog. Website heatmaps come in handy to give you an insight into the most remarkable ways of placing vital information on the popular area. With that in mind, the heatmap will provide room for designing great layouts with reliable conversions between checkout pages, landing pages, and product pages, among many more.


Checking your website or application for a seamless user experience requires no second-guessing. With heatmap testing, you will gather an extensive set of information that will drive your site to the path of creating a fantastic experience for the users. Heatmap testing is good enough to sort out your user experience desires in general.

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Written by:

Muzammil K

Muzammil K is the Marketing Manager at Aalpha Information Systems, where he leads marketing efforts to drive business growth. With a passion for marketing strategy and a commitment to results, he's dedicated to helping the company succeed in the ever-changing digital landscape.

Muzammil K is the Marketing Manager at Aalpha Information Systems, where he leads marketing efforts to drive business growth. With a passion for marketing strategy and a commitment to results, he's dedicated to helping the company succeed in the ever-changing digital landscape.