business app development

How can a Mobile Business App Improve your client Retention?

The IT industry has gracefully dragged the world into an exquisite era. An era where we live most of our lives on mobile phones and do most of our work with computers. It is one of the primary reasons which has landed smartphones to be one of the major channels of commerce in recent times. It is speculated that mobile business apps can have immense impact on how a business build its own identity and retains clients. Some of the IT development company have seen considerable growth in market because of the common notion that mobile apps are a real proposition for the business to function and flourish in today’s time.

With more than 50% of the commerce related searches happening over mobile phones, smartphones are catalyzing the growth of e-commerce in the present day business scenario. Now, it wouldn’t take an einstein’s mind for you to understand how important it is to get a business identity. It can efficiently happen through the mobile app development for business, which not only help you showcase your business for the best impression but also gives you a permanent address right at the fingertips of your most probable customers.

Here are some of the deeply analyzed impacts caused by technology in the world of mobile business apps.

Creating a brand identity

In today’s world, a business which doesn’t exist on Internet is sure to fight an existential crisis to certain extent. It is majorly because of a paradigm shift in how the world deals with commerce and wants to buy stuff. It has some great avenues of M-commerce in the recent day as a business can start the potential sales any leading mobile app development company.

A business which is easily seen on the app store when the customer opens the smartphone app drawer, and there is a brand visible. It creates an immense impact on our user’s mind and has a psychological effect in believing in the trend. It is exactly how “branding” through mobile applications work. The persistent notification which involuntarily crosses the most probable customer’s eyes is bound to make an impact, sooner or later. It is exactly what needs to be exploited in the present day with your potential channel for reaching out to your customers through the smartphone.

Keeping the customers up to date

Latest industry trends, new product rollouts and a lot more happening within a brand which the customers are bound to know for being a part of the cult are required for believing in your brand as deep as they could. It can merely happen once the business owner makes use of the M-commerce and mobile-based smartphone latest industry trends. It can merely happen once the business owner makes use of the M-commerce and mobile-based smartphone channel for reaching out to customers and also keeping them on toes with the recent developments as required.

According to Gartner report, a business which consistently updates their customers is five times faster in building a brand and engaging their customers for the potential business relationship.

Tantalize, Personalize

In this rat race of building your businesses in the Internet world, the excellent knack of personalization in the overall customer experience is the key. The technology has enabled the business maternity to impart highly impactful customer experiences through personalization technologies like machine learning bass recommend assistance, persistent and carefully planned notifications.

Personalization is the key to success when engaging customers. Something relatable and more convenient is bound to attract the customers towards a particular product or brand in a much more relaxed manner. 2019 is predicted to have an unfathomable rise in the importance of customer experience. Under the lights of several technologies like artificial intelligence, machine learning, and blockchain-based customer identity management.

In a survey with credible sample size, it is found that every 4 out of 5 are substantially skewed towards the particular brand which addresses them to their expected level of personalization. It is tactically built a model out the overall customer experience in a highly personalized manner.

Mobile apps: Subtle promotional channel

It is incredibly vital for the Webmasters and the SEO fraternity which is taking care of your business to understand that the mobile business app. The businesses are following it for your particular actions to new sales. Apart from this, it is on the lines that effective sales promotion can be carried out through a mobile app. There are many companies like Starbucks rolling out the reward program on the mobile app for the price customers. Nowadays, it is incredibly easy to attach a mobile business app. Companies and businesses are more and more involving their customers in an engaging currency they are rewarded for all the sales, and it acts as their virtual credit card.

What’s more for the calling?

It is quite a time since IoT, artificial intelligence and machine learning have made a mark. They have primarily impacted the lives of customers and messages well. However, the school of thought advocates that these technologies are still in there advancing phase with a lot more to be seen and evaluated before maturity. The trend is quite complex, and we have analyzed it to be a chain reaction which increases the scope of the betterment of existing technologies every new one.

For instance, it is right for business apps to create a personalized experience to account profiling and also managing their machine learning-based notification and recommend assistance for the overall tantalizing experience. The world is continuously exploring newer avenues with artificial intelligence and IoT in the presence of blockchain as it opens up opportunities for the distributed ledger, localized currencies, and flexible identity systems.

What to watch out?

We have established that mobile business applications are of immense importance for any business and the sustainable business growth. Now it is the turn of each new technology which widened the scope of all existing technologies. In the highly dynamic area of exploring wider avenues of growth and profitability, this increases the need for building applications with an objective oriented use of these technologies in a collective, cohesive manner.

Stuti Dhruv

About The Author

My name is Stuti Dhruv & I am senior consultant at Aalpha, primarily working on pre sales, consulting with clients on latest technology trends.