eCommerce Payment Gateway Provider

Factors to Consider When Choosing an eCommerce Payment Gateway Provider

The continuous rise of ecommerce has resulted in different payment gateways used in a business transactions. In replacement of traditional physical shopping and physical cash payment, additional payment gateways have risen to help fuel the ecommerce systems in today’s world. As a result, you should choose a proper payment gateway to use in your business store. Payment gateways work well in physical and online-based business stores, where customers select their products through an online platform and transact through the existing payment gateways.

Therefore, in choosing an ecommerce gateway to use in your business store, many factors need to be considered. It results from various advantages and disadvantages arising from the existing payment gateways. Such factors may include the nature of the products, the mode’s security and safety, customer support, the mode’s efficiency, the total cost incurred, and the integration.

But before we walk through the crucial factors to consider, we can focus on the current state of most e-commerce platforms in the online environment.

The current state of ecommerce platforms in the online environment

Everyone knows that ecommerce is the current takeover in the online space. Goods and products get sold online, and all is a matter of sharing your product online, getting a client for the product, and getting the means to deliver the product to your client. But payment becomes a crucial part of this space as you might be working with someone you don’t know. In addition, some might be scammers and will probably rip you off the last coin. Thus, it is essential to ensure security, among other factors, when implementing online payment gateways on your e-commerce platform. 

With the above, it is essential to understand that everyone with an ecommerce site understands the need for payment gateways and their related factors. After all, everyone needs an easier way of remitting their funds without strain. With the advancement in technology, people are on the run to ensure the integration of strategies that ensure payment gateways are safer and easier to use among clients.  

With almost every ecommerce platform having a payment gateway of its choice, we should understand that personal development of ecommerce platforms currently needs payment gateways. Therefore, if you plan to set your ecommerce website live, it would help if you ensure that you at least have some payment gateway. Remember that the below factors are crucial to consider even as you think of fixing a payment gateway into your newly developed application or website.  

Mobile payment integration

Mobile payment is the payment aspect with the help of a smartphone, smartwatch, or any other portable device. Mobiles are almost taking over the entire usage fraction, with different companies boasting more outstanding sales on these devices. Thus, when infixing payment getaways in your application, ensure that the provider supports payment over mobile phones. Doing so means many application users will enjoy a great experience paying quickly via the provided payment options. 

Security and safety of the platform

Security entails an application that is free from vulnerabilities and weaknesses that can be accessed by unauthorized personnel to monitor and modify individual secret information. Since different ecommerce payment gateways have different security levels, there is a need to choose such gateways with a high level of protection for customers’ data and secret information. It, therefore, raises a consideration feature to check in determining a system standard of security of different payment gateways.

Some ways to determine a system security standard may include data security classification of the systems data, international certification by international organizations like PCI-DSS, and international acceptance for use.

Efficient transactions to customers

Efficient transaction means performing business payments without wasting time to complete such transactions. Statistical data shows that 30 percent of people will not purchase if forced to register to complete a transaction.

Therefore, in choosing the payment gateway to incorporate in a business store, one must first analyze some tangible procedures and restrictions embedded in the selected payment gateway. For example, payment gateways that require a customer to register before completing their transaction should be avoided and moved to a free-level payment mode with no such restrictions. A business storeman should also consider a fast payment gateway that doesn’t require much time to complete a transaction. It will help raise the customer’s satisfaction in transacting with them.

In addition, a payment gateway also help reduces the repletion field required during a transaction for a straightforward transaction that does not need more details such as locations, addresses, and quantities.

Integration procedures and complexity

Integrating a payment gateway to suit a business storeman might not be easy, depending on the chosen gateway. Some payment gateways offer a complex integration procedure to accommodate a business person. Business owners, therefore, need to examine carefully the already existing payment gateways and choose gateways that do not have challenging courses to incorporate into their business.

Chargeable fees by the payment gateway 

Most existing payment gateways have some underplayed fees charged to their clients to use their gateways applications. It’s Therefore, one must analyze different payment gateways and check the chargeable expenses incurred upon using a given payment gateway. Some chargeable fees that apply to a payment gateway may include fees charged while integrating the systems to fit a business store and charges incurred during a transaction.

Such fees vary from one different payment gateway to another. Therefore, an individual must consider such charges and opt for a payment gateway that offers minimal costs during operations.

Customer support

Most of the existing payment gateways do not offer their clients direct support in case of a client lands into a technical problem. Instead, it forces its clients to hire a specialist who helps them with technical issues. It is, therefore, an important aspect to consider when choosing a payment gateway. Since some existing payment gateways have an online platform with full 24×7 customer support, choosing payment gateways that offer such support is essential. 

Nature of the product sold

In choosing a payment gateway for your business store, one must consider the nature of the goods and services offered. First, we will discuss the goods one intends to sell in an ecommerce-based store. The goods sold can be grouped into two main categories for physical and digital goods. It requires considering that physical goods entailed such goods that can cause touch and feel e,g, laptops, handbags, mobile phones, and desktop machines, to list a few. On the other hand, digital goods may include computer software developed by developers or groups of Developer companies such as computer antivirus software or the computer application programs such as business management systems. Therefore, based on the nature of the discussed goods, one must select the best ecommerce platform that best suits the personality of the goods he has to sell. The ecommerce platform chosen must therefore get integrated with a payment gateway that can accommodate such kinds of goods.

Since some ecommerce platforms only deal selectively with physical or digital goods, one must choose an ecommerce platform that accommodates and accepts his product nature.

Considering services, one needs to sell; services can be grouped into various categories, including educational or health-wise services. In addition, since some ecommerce platforms offer support for a specific service, consideration must be well considered before choosing such platforms.

Different essential features in one application

Different payment gateways have additional features embedded in them. Therefore, it varies from one payment gateway to another. Some essential elements that a payment gateway may have include transaction history reports, several payment choices, invoicing integration, accepting different currencies, and customer reminders.

These features are essential in a business store, and an added advantage is considering a payment gateway with integrated features. It also helps reduce the cost of a business storeman purchasing a complete software application that performs functionality that could work in one application. Taking an example of a payment gateway that accepts payment of one exclusive currency, it will be another expense to purchase an application that helps in currency conversion.


Online payments provide a seamless experience that has seen no physical cash exchange between traders. A transition into the online business sphere has also seen the need to enjoy online transactions. With most businesses adopting online payments through payment gateways, it means a lot to have a range of considerations before choosing a payment gateway. Customer security, and the security of your transactions, is a crucial entity that should guide you to attain a proper choice of reliable payment gateways.    

Finally, connect with eCommerce development company to know about eCommerce payment gateway integration.

Also check: marketplace payment solutions |

Written by:

Muzammil K

Muzammil K is the Marketing Manager at Aalpha Information Systems, where he leads marketing efforts to drive business growth. With a passion for marketing strategy and a commitment to results, he's dedicated to helping the company succeed in the ever-changing digital landscape.

Muzammil K is the Marketing Manager at Aalpha Information Systems, where he leads marketing efforts to drive business growth. With a passion for marketing strategy and a commitment to results, he's dedicated to helping the company succeed in the ever-changing digital landscape.