Privacy Policy

Aalpha Information Systems (“Aalpha”, “we”, “our”, “us”) is committed to protecting the privacy of every individual who interacts with our website, services, and digital platforms. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you engage with Aalpha as a visitor, prospect, client, or partner. Our practices are aligned with globally recognized privacy frameworks including the GDPR, CCPA, and other applicable regulations.

1. Introduction

This Privacy Policy applies to all data collected through:

  • Our website located at aalpha.net and associated subdomains
  • Email communications and inquiry forms
  • Marketing campaigns and lead-generation channels
  • Client onboarding workflows and project management systems
  • Any other services offered by Aalpha Information Systems

By accessing or using our website or services, you agree to the terms described in this Privacy Policy.

2. Information We Collect

Aalpha collects information to provide services, improve user experience, and support business operations. We collect the following types of information:

2.1 Personal Information

Information you submit voluntarily, including:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Country or region
  • Billing information (only for clients)
  • Any information shared in contact forms, RFP submissions, or project discussions

2.2 Usage Data

Collected automatically through analytics and cookies:

  • IP address
  • Browser type and version
  • Device identifiers
  • Operating system
  • Referring URLs
  • Pages viewed and time spent
  • Clickstream data
  • Interaction patterns

This data helps us improve website performance, security, and user experience.

2.3 Cookies & Tracking Technologies

Aalpha uses cookies, scripts, tags, and similar technologies for:

  • Website functionality
  • Traffic analytics
  • Session management
  • Personalization
  • Advertising attribution

Users may adjust browser settings to manage or block cookies.

2.4 Third-Party Integrations

We may receive data from:

  • Analytics tools (Google Analytics, Search Console)
  • CRM platforms
  • Marketing automation tools
  • Lead generation partners
  • Payment processors (for clients)

These sources help us operate efficiently and measure campaign performance.

3. How We Use Your Information

Aalpha uses collected data for purposes including:

3.1 Service Delivery and Support

  • Responding to inquiries
  • Preparing proposals, quotes, and project documentation
  • Executing development, consulting, and support services
  • Managing client accounts

3.2 Communication

  • Email updates about services
  • Newsletters (if subscribed)
  • Scheduling calls, demos, and consultations
  • Important administrative messages

3.3 Improvement of Website and Services

  • Debugging technical issues
  • Enhancing user experience
  • Optimizing site speed, structure, and content
  • Conducting analytics and internal reporting

3.4 Legal and Compliance

  • Preventing fraud
  • Meeting contractual obligations
  • Enforcing Terms of Service
  • Responding to lawful requests from authorities

4. How We Share Information

Aalpha does not sell personal data. Limited sharing occurs only when necessary:

4.1 Service Providers

We share information with trusted partners such as:

  • Cloud hosting providers
  • Analytics and marketing tools
  • CRM and communication platforms
  • Payment processors

These partners must follow strict confidentiality and data protection requirements.

4.2 Legal Requirements

We may disclose information if required to:

  • Comply with laws or regulations
  • Protect our rights and property
  • Prevent misuse of our services
  • Respond to legal processes or government requests

4.3 Business Transfers

In case of merger, acquisition, or restructuring, user information may be transferred under strict privacy obligations.

5. Data Security

We implement organizational and technical safeguards such as:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure access controls
  • Network firewalls
  • Regular security audits
  • Restricted access to sensitive data
  • Secure development and deployment practices

Despite best efforts, no electronic transmission is fully secure; users share information at their own discretion.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill service obligations
  • Comply with legal requirements
  • Resolve disputes
  • Support record-keeping for business operations

Users may request earlier deletion unless retention is legally required.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

7.1 Right to Access

Request a copy of the personal data we hold.

7.2 Right to Correction

Request correction of inaccurate or incomplete information.

7.3 Right to Deletion

Request deletion of your information where legally permitted.

7.4 Right to Restrict Processing

Limit how your data is used in certain situations.

7.5 Right to Data Portability

Request transfer of your data in a structured format.

7.6 Right to Withdraw Consent

Opt out of email marketing, cookies, or data processing based on consent.

You can exercise your rights by contacting us at:
contact@aalpha.net

8. International Data Transfers

Aalpha operates globally. Personal information may be transferred to and processed in countries outside your residence. We ensure that such transfers are protected through:

  • Standard Contractual Clauses (SCCs)
  • Privacy Shield principles (where applicable)
  • Equivalent international safeguards

9. Children’s Privacy

Aalpha does not knowingly collect information from individuals under the age of 16. If such data is discovered, it will be deleted promptly.

10. Third-Party Links

Our website may include links to external websites. We are not responsible for the content, security, or privacy practices of those third-party sites.

11. Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Changes become effective when posted on this page. Continued use of our website indicates acceptance of updated terms.

12. Contact Us

If you have any questions about this Privacy Policy or data practices, contact us at:

Aalpha Information Systems Pvt. Ltd.
 Website: https://www.aalpha.net
 Email: contact@aalpha.net
 Phone: +91-9845619104
 Address: Bangalore, India No. 197, 2nd Floor, 5th Main, 6th Cross Gandhinagar, Bangalore-560009, Karnataka, India