Aalpha Information Systems India Pvt. Ltd developed a site for a knowledge-based platform for medical professionals. They connected the site to a database and built a dashboard and feature for user questions.
Project Duration: Feb. – Jul. 2022
The client was delighted with Aalpha Information Systems India Pvt. Ltd’s work and their flexibility. They listened to requirements at every stage and were open to iterations. Moreover, they were professional about timelines and provided valuable suggestions. Their collaborative approach stood out.
Introduce your business and what you do there.
I’m a doctor by profession.
What challenge were you trying to address with Aalpha Information Systems India Pvt. Ltd?
I wanted to create a website, and since I come from a medical background, my technical know-how was low. My project was a knowledge-based website for healthcare professionals. I hired Aalpha Information Systems to design the site and the UI and to build it.
What was the scope of their involvement?
Aalpha Information Systems developed my site from scratch. I had a conceptual idea of what it should be and how it should look, and the team used this information to create the site. Since it was an evolving concept, they went back and forth in the design. The process was iterative; they would refine things based on my feedback.
I wanted to keep the site very simple, accessible, and user-friendly, which was one of the major requirements for the Aalpha Information Systems team. They built a dashboard where users can ask questions and get responses. Therefore, some database work was attached to the site development. The team built a user-facing frontend and a backend admin side, and they connected the database to a server.
What is the team composition?
I worked with 2–3 people from Aalpha Information Systems, including Pawan (CEO & Managing Director) and a couple of developers.
How did you come to work with Aalpha Information Systems India Pvt. Ltd?
I found them through a web search. Additionally, I connected with a few other software developers, and some friends referred me to Aalpha Information Systems. Since mine was a personal venture and not a full commercial project, I didn’t want a big provider. I wanted technologically sound people who could cater to a more boutique need. From the reviews I read and the references I got, Aalpha information Systems seemed like the right fit. The projects on their website seemed to cater to big and individual customers.
What is the status of this engagement?
We started working together in February 2022, and the site went live in July 2022.
What evidence can you share that demonstrates the impact of the engagement?
Aalpha Information Systems was very good at understanding the concept of what I wanted and was open to iterations of it. Because this was my first time doing this type of project, they were quite flexible in changing things or refining them while still keeping to the timeline. The team was very communicative and understood my requirements.
I could reach out to Pawan any time, and he would explain things to me if I didn’t understand. He would also provide advice, such as which server to choose. Still, he never tried to impose his views — he would let me choose. Overall, Aalpha Information Systems was technically sound. They were open to listening to the client at every stage and checking if things were coming out as I wanted. Working with them was quite a good experience.
How did Aalpha Information Systems India Pvt. Ltd perform from a project management standpoint?
They were very professional in terms of keeping timelines, even when I asked for changes. The team was always on time with whatever they committed to. We typically communicated through phone calls, Google Meet, and WhatsApp.
What did you find most impressive about them?
I was most impressed with Aalpha Information Systems’ communication and ability to work with the client. They were always there and ready to talk to me, which was one of the best things about working with them. The team was also technically sound and was able to deliver to my satisfaction.
Are there any areas they could improve?
I can’t think of anything they needed to improve.
Do you have any advice for potential customers?
If you’re an individual person trying to start a project, you can approach Aalpha Information Systems, and they’ll listen to you and work with you. They will deliver on what you ask, even if the project isn’t big; they’re very good at handling projects for individual customers. More prominent companies can be very intimidating in how they look at things and sometimes even dismissive when the project is small. Meanwhile, Aalpha Information Systems is very approachable.
“The team was very communicative and understood my requirements.”
Original source: Clutch