Challenge - Ecommerce Website for Custom Chocolate Manufacturer

An unusual custom and standard chocolate products manufacturer approached for an online automated customer fulfillment website, for ensuring delight in customer service across USA and Europe, albeit on a small customer base. Customer wanted the design, content and experience to reflect the interesting legacy of his family business, providing warmth and friendliness to visitors and compelling them to buy.

Solution

Aalpha Information Systems created a storyboard solution for telling a delightful story with this website experience. Design, scheme and application choice ensured a rich ambience – quite in line with the product on sale. The site was developed with extensive features with a complete backend management system with:

• Item Search
• Shopping cart
• Client login
• Certificates & discount coupon module development
• Store owner module
• Customer relationship management system
• Payment gateway integration

Technology

ASP, MSSQL

Results

Customer sales began and quickly garnered high consistent levels across USA and Europe, with a high word of mouth factor on the site experience for consumers. Customer reports a high degree of satisfaction with the design conformity with his philosophy.